Shipping policy

Delivery Policy & Method

At OLVY, we are committed to providing you with a seamless delivery experience. Below is our delivery policy and method:

SECTION 1 – DELIVERY OPTIONS

• Standard Shipping:  

• We offer standard shipping for all orders within our designated delivery regions. Orders typically arrive within up to 10 working days from the date of dispatch.

SECTION 2 – ORDER PROCESSING 

After placing your order, please allow 1-2 business days for processing. During this time, we will prepare your items for shipment.

SECTION 3 – CANCELATION POLICY  

You may cancel your order within the first 24 hours after it has been placed. To initiate a cancellation, please contact our customer service team as soon as possible. Once this period has passed, your order may have already been processed for shipping.

SECTION 4 – SHIPPING REGIONS 

OLVY currently ships to selected countries, including Oman, Saudi Arabia (KSA), and the United Arab Emirates (UAE). If you are outside our shipping areas, please reach out for assistance.

SECTION 4 – TRACKING YOUR ORDER 

Once your order has been dispatched, you will receive an email confirmation with tracking information. You can use this to monitor your delivery status.

SECTION 5 – DELIVERY ISSUES 

If you encounter any issues with your delivery, such as delays or missing items, please contact our customer service team. We are here to help and will work to resolve any concerns promptly.

SECTION 6 – CHANGES TO DELIVERY POLICY 

OLVY reserves the right to update or modify our delivery policy as necessary. Any changes will be posted on our website, and we encourage you to review our policies regularly.

By placing an order with OLVY, you agree to our delivery policy and methods. Thank you for choosing us for your soap needs!